Xentrall Shared Services
Xentrall is a groundbreaking public sector partnership between
Stockton-on-Tees Borough Council and Darlington Borough Council. It
was set up to deliver key back office transactional services.
Stockton and Darlington Councils are neighbouring unitary authorities which have a culture of innovation and service improvement.
Xentrall works jointly with both Councils supporting them in the delivery of their services. The services currently being delivered by the partnership are ICT, Design and Print, Transactional HR and Transactional Finance.
The partnership was set up to deliver savings but there has also been investment in the partnership providing additional capacity to support each Council in the transformation of their services.
Design and Print
Design and Print Services provide a comprehensive service covering; graphic design, mono/colour printing , copying and finishing. Also the buying of creative and print related services.
Finance provide Creditors, Debtors, Banking and Income services. Also
provided are development and support services for the Councils finance
ICT Services covers the traditional technology based service delivery elements of ICT (network, server, end-user and application) as well as customer facing roles such as; account management, business analysis, service centre and training. Also provided are strategy, architecture, process excellence and information governance and security services.
HR (Human Resources) provide Recruitment, Contracts, Payroll and Absence Management services. Also provided are development and support services for the Councils HR system.