Xentrall Shared Services
Xentrall is a groundbreaking public sector partnership between
Stockton-on-Tees Borough Council and Darlington Borough Council. It
was set up to deliver key back office transactional services.
Stockton and Darlington Councils are neighbouring unitary authorities which
have a culture of innovation and service improvement.
Xentrall works jointly with both Councils supporting them in the
delivery of their services. The services currently being delivered by the
partnership are ICT, Design and Print, Transactional HR and Transactional
Finance.
The partnership was set up to deliver savings but there has also been
investment in the partnership providing additional capacity to support each
Council in the transformation of their services.
Latest Information
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Councils Set Benchmark for Public Sector Shared Services in the Cloud
UK Councils Set Benchmark for Public Sector Shared Services in the Cloud
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ISO9001 Standard - Quality Management Systems
Congratulations to everyone in ICT after they were awarded the internationally recognised ISO9001 standard for quality management systems.
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MobilePASS (RSA Token Replacement)
MobilePASS (RSA Token Replacement) MobilePASS is a new way for users and suppliers to access Council services. Anyone who is currently using an RSA token will need to return it and start using MobilePASS. MobilePASS works in a similar way to RSA, but instead of a physical token we produce the code on a smartphone using an App or we can send an SMS text to a mobile phone. When using the SMS method, your phone will need to be registered. Each user/supplier will need their own account.
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Design and Print
Design and Print Services provide a comprehensive service covering; graphic design, mono/colour printing , copying and finishing. Also the buying of creative and print related services.
Finance
Finance provide Creditors, Debtors, Banking and Income services. Also
provided are development and support services for the Councils finance
system.
ICT
ICT Services covers the traditional technology based service delivery elements of ICT (network, server, end-user and application) as well as customer facing roles such as; account management, business analysis, service centre and training. Also provided are strategy, architecture, process excellence and information governance and security services.
HR
HR (Human Resources) provide Recruitment, Contracts, Payroll and Absence Management services. Also provided are development and support services for the Councils HR system.