Xentrall Shared Services
Xentrall is a groundbreaking public sector partnership between
Stockton-on-Tees Borough Council and Darlington Borough Council. It
was set up to deliver key back office transactional services.
Stockton and Darlington Councils are neighbouring unitary authorities which have a culture of innovation and service improvement.
Xentrall works jointly with both Councils supporting them in the delivery of their services. The services currently being delivered by the partnership are ICT, Design and Print, Transactional HR and Transactional Finance.
The partnership was set up to deliver savings but there has also been investment in the partnership providing additional capacity to support each Council in the transformation of their services.
Xentrall Successfully Brings Network Management Back In-House
Xentrall have successfully brought the management of the Stockton voice & data network back in house and made savings for Stockton Council.
APSE Awards 2012
We are very pleased to announce that we have been selected as one of the top finalists in the Association of Public Service Excellence Awards 2012 - in the category 'Public/Public Partnerships'.
Councils Set Benchmark for Public Sector Shared Services in the Cloud
UK Councils Set Benchmark for Public Sector Shared Services in the Cloud
MobilePASS (RSA Token Replacement)
MobilePASS (RSA Token Replacement) MobilePASS is a new way for users and suppliers to access Council services. Anyone who is currently using an RSA token will need to return it and start using MobilePASS. MobilePASS works in a similar way to RSA, but instead of a physical token we produce the code on a smartphone using an App or we can send an SMS text to a mobile phone. When using the SMS method, your phone will need to be registered. Each user/supplier will need their own account.
Design and Print
Design and Print Services provide a comprehensive service covering; graphic design, mono/colour printing , copying and finishing. Also the buying of creative and print related services.
Finance provide Creditors, Debtors, Banking and Income services. Also
provided are development and support services for the Councils finance
ICT Services covers the traditional technology based service delivery elements of ICT (network, server, end-user and application) as well as customer facing roles such as; account management, business analysis, service centre and training. Also provided are strategy, architecture, process excellence and information governance and security services.
HR (Human Resources) provide Recruitment, Contracts, Payroll and Absence Management services. Also provided are development and support services for the Councils HR system.