Xentrall Shared Services

PDF'S (Portable Document Format) 

A PDF (Portable Document Format) document is a type of file that allows documents to be viewed with no change to the document formatting or layout, no matter what operating system or computer platform is being used.

To view PDFs you will need to have Adobe Acrobat Reader installed on your computer. The PDFs on the site are optimised for Acrobat Reader Version 4.0 and above.

Acrobat Reader is a free application that can be downloaded from the Adobe Web site.

If you are having problems accessing one of our Adobe PDF downloads please try the following. If you still cannot access the file after trying the following please email us.

1. Change the settings in the Acrobat software (versions 5 and newer)
This should fix the problem if you are getting the error message "Error Reading linearized hint data".

• Close your Web browser.
• Open up your Acrobat software,
  e.g. Start -> Programs -> Adobe Reader 9
• From the Acrobat software menu along the top,
  select Edit -> Preferences
• Choose the Internet category
• Disable the entry: Allow fast web view
• Click the OK button to save the changes.
• Close your Acrobat software.
• Reopen your Web browser.
• The PDF should be displayed without any errors.

2. Save the file to your hard drive
PC Users: Right-click the link to the PDF download, select "Save Target As..." from the menu displayed, and save it to your hard drive or desktop. Exit the Web browser and open the local file.

Mac Users: Hold down the "control" key and click and hold the mouse button down while it is over the PDF download link. From the menu displayed select "Save Target As...", or "Download Link to Disk", and save the PDF to your hard drive or desktop. (Note that on OS X you can simply click and drag the PDF to your hard drive or desktop.) Exit the Web browser and open the local file.