About Xentrall
Our Vision is:
'to create a seamless partnership with clear, shared objectives, collaborative relationships and a common culture to enable each Council to achieve more than it could on its own'.
Our objectives are:
- To jointly provide a range of corporate and transactional services to Darlington and Stockton Borough Councils
- To secure efficiencies whilst retaining highest rated performance
- Improve service capacity and resilience
- To form a nucleus around which both Councils and future partners could align service delivery
- To build capacity in partnership Councils, securing intellectual capacity, recruitment and retention and sustainability
- To ensure the partnership is both 'future proof' and expandable
Our Values are:
- Valuing our Employees
- Delivering Customer Service Excellence
- Delivering High Performing / High Quality Services
Our Standards:
- Xentrall meets the Government Customer Service Excellence standard (Certificate No: 09/2143)
- Xentrall has Investors in People (Silver) accreditation
- Xentrall ICT Services are certified to:
- ISO/IEC 27001:2005 Information Securitiy Management System (Certificate No: IS534944)
- ISO/IEC 9001:2008 Quality Management System (Certificate No: FS570311